Planet Four Talk

Blob and Fan problems

  • wild_gold by wild_gold

    I see a lot of participants having similar problems with the Blob and Fan things not working.... How about an answer! or where is the answer??? From the time dates on messages and comments, it seems no one is listening.

    Posted

  • Kitharode by Kitharode moderator

    Hi Wild Gold.Nice to see you.

    Don't worry about those dates. Things get reported and they do get fixed, but it won't always say so in the message. At the moment there is only one person that we know of who is having fan-tool problems (me, actually) and the tech team are working on it right now.

    Are you having problems now? If so, please explain in the Help: Interface Help section and it'll get 'flagged' to the tech team. Cheers.

    Posted

  • mschwamb by mschwamb scientist, translator in response to wild gold's comment.

    If you can specify the browser version kind and version number and operating system , I can get it reported to the Zooniverse development team, but I need specifics so that they try and track it down. Currently for me FireFox, Chrome, and Safari on Mac are working for me.

    Cheers,

    ~Meg

    Posted