I cannot get the tools to work on my iPad

• by Janet_Stanton

  Is it me or is it the iPad? I'll go and turn the computer on if it's the iPad.

  Posted January 9, 2013 7:01 PM

• by mschwamb scientist, translator

  The site was supposed to work on the ipad but our development team is looking into the ipad functionality again today based on reports for others. It definitely works with your browser on a computer. Apologies for any inconvenience.
  ~Meg

  Posted January 9, 2013 7:17 PM

• by Redcabbage in response to Janet Stanton's comment.

  It works on my iPad but it times out and I have to re enter the site

  Posted January 9, 2013 7:21 PM

• by mschwamb scientist, translator in response to Redcabbage's comment.

  Thanks for that info. I'll pass that onto the developers.
  ~Meg

  Posted January 9, 2013 9:53 PM

• by Djbooth

  Works fine on my ipad, but fingers are not as precise as a mouse.

  Posted January 9, 2013 11:43 PM

• by Katja999

  It work on my ipad (1) but when there are more than just 5 or 6 marks on a picture my browser (I tried 2) switches off. Always. And then I have to restart the browser and log in again.

  Posted January 12, 2013 8:19 PM

• by mschwamb scientist, translator in response to Katja999's comment.

  I'm sorry you're having trouble. Our support team has been made aware about this particular issue. The team is getting so much deserved rest after BBC stargazing but will be hard at work Monday so I'm sure these issues will be resolved soon. Please bear with us during these growing pains.
  ~Meg

  Posted January 13, 2013 2:49 AM

• by simonron

  I find that the graphics generated on the iPad are too large, a similar comment to the above by Djbooth but I think all that needs doing is to reduce the scale sensitivity .

  Posted January 13, 2013 8:23 AM

• by Mmeuk

  After 12 or 13 marks on ipad safari browser it crashes and you have to restart safari and log in again (ipad 3 iOS 6.0.1)

  Posted January 13, 2013 7:41 PM

• by Katja999

  In case the support teams wants that information: I have an ipad 1 with ios 5.1.1 and I tried safari and icab mobile, but I usually can't mark more than 5 things (in a few rare cases 10) and then the browser switches off.

  I would like to mark pictures and I just use the reload button to get a new picture when there are a too many things to be marked,.... but what should do when I would at least like to write a comment or a tag, even if I can't mark all fans and blotches with my ipad. Should I just use the finish button without marking everything?

  Posted January 14, 2013 6:43 PM

• by brian_holden

  I can not orient my fan tool on my mac The semi circle around the central cross some times orientates in the desired direction but often stays frustratingly only to the bottom /south of the cross How do I reorient this tool

  Posted January 14, 2013 11:55 PM

• by mschwamb scientist, translator

  I just wanted to let you know that the development team is working on refining the ipad interface.

  Cheers,

  ~Meg

  Posted January 15, 2013 2:02 AM

• by Palantir_Ring

  When a fan is defined (completed with thin line) on my ipad2, I noticed you could move the whole fan in x and y but no twisting, also works on blotches, by selecting away from where the cross would be. However, can't get it to work every time. This is really useful to select start of fan correctly. Is there a trick to this? I'm also now using a pen which is far more accurate than a finger!

  Posted January 17, 2013 4:14 PM